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Course Outline
1. Coaching as a modern tool in people management.
2. Leadership and coaching.
3. Managerial coaching - levels of effective coaching.
- role of coaching
- basic principles of coaching
- stages of coaching
4. Management style.
5. Typology of employees - beliefs, attitudes.
6. Motivation – from the perspective of the employee and the boss.
7. Tasks of the manager-coach.
- role of the coach: inspiring employees to develop
- mentor role: instructions based on examples
8. Coaching in conflict situations
9. Setting boundaries
10. Dealing with tensions
11. The most important skills of a coach.
- basic coaching methods.
- an example model of coach competencies.
- coach's interventions towards the learner, adapting the teaching method.
12. Coaching process.
- situation analysis – reasons for poor effectiveness, diagnosing problems.
- concluding a contract with the person being trained and coached.
- setting goals.
- process implementation – learning techniques, feedback.
- results meeting.
13. Ways of conducting coaching conversations.
14. The most common barriers to the proper coaching process.
15. Methods of creating Coaching Interview Sheets.
16. Creating an internal knowledge base and self-improvement.
17. Training summary.
Requirements
The course is of a general nature and participation in it does not require specialized knowledge.
14 Hours
Testimonials (4)
Explains well the topic.
Gilbert Pineda - Quartzelec Ltd (Philippines Branch)
Course - Leadership 101
Clearly explained theory combined with trainer enthusiastically recounting his past experience, making the concepts much more relatable / memorable. Friendly and passionate trainer.
Jacob Tan - Singapore Management University
Course - Leadership Development for Engineers
Info about RPA, AI and IoT.
Jubilee Petil - Accenture Inc.
Course - Digital Transformation: Disrupting the Common Delivery of the Common Business Landscape
I generally was benefit from the interaction and flexibility.